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STUDENT HOMES SHEFFIELD
RENT
How do I get my deposit back?
Prior to the completion of your tenancy, you will receive a ‘Notice to Quit’ letter. This will explain that you will need to make sure that you provide proof of payment and zero balances for your final utility bills (electric, gas, water and broadband), and will be complete with meter readings before your deposit can be processed at the end of your tenancy.
Additionally, all tenants must have cleared their accounts and have no outstanding rent payments or charges. All of the utility companies will also need to be contacted and provided with meter readings and forwarding addresses. You must ensure that the date of the meter readings/billing correspond to your end of tenancy date.
What should I do with my keys at the end of the tenancy?
Return them to us with their key label tags no later than 12 noon on the final day of your tenancy. Without the keys, the new tenants will not be able to move in, and, if you do not return the keys then you will be charged for the locks to be replaced, and may also be liable to pay for housing the new tenants in a hotel whilst the locks are changed, or the keys are eventually returned.
I love my property, can I stay for another year?
In October we contact all our present tenants giving them first option of re-signing, so long as your rent payments have been made on time, and you are keeping the house nice and clean.
How can I ensure I receive all my post after the tenancy has ended?
The easiest way to achieve this is by using the Royal Mail’s Home Redirection Service, which will ensure that all of your mail is forwarded from your old address to your new one. However, it is best practice to also provide all necessary sources (banks, credit card, utility companies, insurance etc.) with your forwarding address.
We will also ask the new tenants to forward on any mis-directed letters to your new correspondence address once you have left.
Welcome to Student Homes Sheffield guide to property lettings, maintenance and our services. We believe in keeping it simple so that you can spend more of your time on the things in life that really matter to you, and leave the rest to us.
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Will I get my full deposit back?
Provided that the property is in the same condition as when you first entered it – that is clean, lettable, with all your property removed and without any damage (exceeding normal wear and tear) – then you will be fully reimbursed with your deposit. If the property needs to be cleaned by a third party, or if any of your property remains, or if there is any damage or missing items, then any charges will be deducted from your deposit.
Helpful tip: – Don’t have your moving out party the night before your tenancy ends, as this might very well end up costing you a fortune
(Go to someone else’s instead !).